Publishing Your Primary Domain

This document will guide you through publishing your primary domain from RapidWeaver. Your primary domain is the domain you specified when signing up for service. Add-on domains will follow a similar procedure but require a different value for the publishing path.


When you’re ready to publishing your site, please click the Publish button to open RapidWeaver’s publishing window. This window will tell RapidWeaver where to publish your site and includes:

  • Server Address. This is address that RapidWeaver will attempt to connect to publish your site.
  • Username. Your username is supplied to you when signing up and can be found within your New Account Info email.
  • Password. Your account password is a random password that is also specified within your New Account Info email.
  • Path. The publishing path is the relative path that RapidWeaver should upload your files into.
Important Versions of RapidWeaver prior to 5.3.1 have a bug that prevents settings from being properly applied. Therefore, it is *extremely* important to, after making a change, click in another text field. This is will make sure that RapidWeaver properly applies your changes. This is shown in the animated gif above by clicking back into the username, password, and server address fields after changing the path setting.

The RapidWeaver publishing window.The RapidWeaver publishing window.

Your New Account Info email

Your New Account Info email is an important email that contains:

  • Your server address for publishing. The server address that you may use can be any of the following:
    • The server’s IP address. In the email, the server IP would look like
    • This is the address used in the animated gif above. It is meant as an example and is not required.
    • or, once you update the name servers on your domain, Using your domain to publish your site will not work until the nameservers for your domain have been set to point at Chillidog Hosting.
  • Your CPanel username. This username is used for both publishing your site via FTP and logging into the control panel.
  • Your CPanel password. This is the corresponding password for your account’s username.

If you do not receive this email, please check your spam folder and contact us. We will be more than happy to resend it to you.

Test Connection

The Test Connection button is a very useful tool. Use it to test your current server address, username and password. The Test Connection button does not validate if the path value is correct.


Once you’ve successfully tested your connection, publish away! RapidWeaver will begin exporting your site and uploading it into your account.

Error 403 errors?

Sometimes if you try to access pages on your website, you might get an error that says “Error 403 - Forbidden” or words to that effect. Error codes that start with 4xx (like the more-common error 404 - site not found) are caused by browser requests. A 403 error code could mean the browser (or a person trying to access your site) cannot access the requested file or page. Most commonly it means the permissions on the server do not allow the files being requested.

The first thing to check is that the publishing path you are using is correct. A simple slip-up like omitting a ‘/’ in a publishing path or a typo in a folder name could be enough to cause the website to get published into the wrong directory (folder). So do take time to scrutinise your publishing settings very carefully.

In instances where you have manually uploaded files or changed permissions using FTP software, check that permissions you have applied to folders or files is not blocking access to those files.

If you purposefully want to enable directory-browsing on your Chillidog Hosting account, you will need to add or edit the website .htaccess file to include the following:

# Enable directory indexes
Options +Indexes

This will tell the Apache server software that it is okay for people to openly browse directories and lists of files on your website. So instead of hitting an error 403 when they navigate to a directory, they will instead get a list of files and folders automatically displayed in the browser window, with links to all.

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