Articles

 Addon Domains: Adding Additional Websites to Your Hosting Package

What is an addon domain? Addon domain's (also sometimes known as addon websites) let you host...

 Chillidog Concierge Service

Sometimes clients have issues with their sites that they need extra, technical for their specific...

 Error 403 - Forbidden fixes

Sometimes, if you try to access pages on your website, you might get an error that says "Error...

 How do I get support?

We're sorry you're having trouble and more than happy to help. Please submit a support ticket and...

 How do I take a screenshot on my Mac?

MacOS makes it really easy to take a screenshot. There are three screenshot options: The...

 How do I unblock my IP?

Please note, this article only applies to customers of Chillidog Hosting. If you came here via a...

 I can't log into SpamExperts

Please disable ALL pop-up blockers on your web browser before logging into your Billing Account....

 Is the server down?

You can view the current status of our servers via our status page. This includes the status of...

 Unknown Fingerprint Error - SSH (SFTP users)

This error can occur when you're using SFTP protocol for ftp. It's an easy fix. First, in Finder...

 View and Clean Diskspace

The amount of disk space available to you depends on the Chillidog hosting plan you have. It is...